Shipping Policy
At Primetime Retailers LLC, we strive to provide fast, reliable shipping to ensure you receive your order in a timely manner. This Shipping Policy outlines our shipping process, rates, and delivery times.
Processing Time
Orders are typically processed and shipped within 1-2 business days of payment verification, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has been shipped.
Domestic Shipping (United States)
We offer standard shipping options for domestic orders within the United States. Delivery times may vary depending on your location, but generally range from 3-7 business days.
International Shipping
We also offer international shipping to most countries worldwide. International delivery times may vary depending on your location and customs clearance processes. Please note that additional customs fees, taxes, and duties may apply to international orders, which are the responsibility of the recipient.
Shipping Rates
Shipping rates are calculated based on the weight and dimensions of your order, as well as your location. You can view the shipping cost for your order during the checkout process before completing your purchase.
Free Shipping
We may offer free shipping promotions from time to time for qualifying orders. Free shipping eligibility and terms will be clearly stated on our website and promotional materials.
Delivery Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to track the status of your delivery online. Please note that tracking information may take up to 24 hours to become available after your order has been shipped.
Delivery Delays
While we make every effort to ensure timely delivery of your order, please understand that delivery delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or unforeseen circumstances. We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at:
Primetime Retailers LLC
300A East 102 Street #3A
New York, NY 10029